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Delivery

Title to the goods purchased on this site does not pass from the Supplier to you until it has received payment in full for the goods. All risk in the goods passes to you upon delivery to your address. Delivery will take place to the delivery address you specify when completing the order process and will not occur until after payment in full for the goods has been received.

The Supplier may use third party delivery or shipping companies to deliver goods. You agree to your details being supplied to these companies for the purpose of your goods being delivered. The website of the Supplier sets out delivery options inclusive of costs and time frames. You acknowledge that the Supplier cannot guarantee that delivery will occur in any estimated delivery time frame and that delivery time frames may change from time to time due to unforeseen circumstances. Except where required by law, the Supplier is not liable with respect to any loss, damage, cost, expense or injury you or any third party suffers as a result of a change in delivery times or a delay in delivery. Delayed delivery is not a basis for cancellation of the order or a request for any compensation.

The Supplier or its delivery agent may leave the goods at your premises if unattended. You agree that the parcel is deemed received when left at your premises. The Supplier does not accept responsibility for any loss or damage which results from this delivery method. You agree to release the Supplier from and against any and all claims, demands, liabilities, losses, costs and expenses, including financial and other consequential losses, made, suffered or incurred by you or any other person or entity as a result of this delivery method. If you do not wish for the Supplier to undertake this delivery method, you must notify it in writing at the time of placing your order and you will have to be at your premises in order for the delivery to occur.

The Supplier or its delivery agent may at their discretion leave a card at the delivery address explaining how you can receive delivery or pick-up the product if you are not at your premises to receive the goods when delivery is attempted. Where you do not arrange delivery or pick-up using the details contained in the card, the goods may be returned to the Supplier. You must then contact the Supplier for further information with respect to claiming the goods. If the goods are required to be redelivered then you may be required to pay any associated fees for redelivery.

In the case of orders requiring overseas delivery, you are responsible for any local customs charges that may apply. These charges may include, but are not limited to, customs fees, import duties and other associated fees, charged once the order reaches the country of the recipient. The Supplier cannot mark international orders as a gift as a way of bypassing or reducing customs fees. You are recommended to contact your local customs office should information be required regarding the specific custom policies of your intended destination country.

The Supplier cannot guarantee that delivery will occur within any estimated delivery time frames provided and the Supplier is not liable with respect to any loss, damage, cost, expense or injury you or any third party suffers as a result of a change in delivery times or a delay in delivery.

Returns

You should advise the Supplier about any defective, damaged, missing and incorrect goods as soon as possible. Goods can only be returned in accordance with the Supplier’s returns policy, a copy of which is accessible on its website. The returns policy, as amended from time to time, forms a part of these T&C’s. Any goods replaced under the Supplier’s returns policy due to being defective, damaged, missing or incorrect will be delivered without charge.